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Introduction to Tribal online Store
World of Tribal, India’s first online store for world class Consumer Power Solution products. Purchase products that you desire in an extremely simple and swift way, sitting comfortably at home. Our nation wide channel & couriers will deliver the goods to the address provided. Tribal Online Store is designed to provide a service that is ready to meet your every need, allowing you to purchase top quality life enhancing products. You will also be able to access information on all the products marketed by the most popular Consumer Power Solutions brand in India.
+ What can I purchase at Tribal online store? (www.worldoftribal.com)
- What can I purchase at Tribal online store? (www.worldoftribal.com)
At the Tribal online store you can choose from a wide range of Consumer Power Solutions products all engineered & realized with extreme care and great attention given to detail. The range includes Home UPS, Solar UPS, LED Lanterns, Solar Lanterns, Home Power Solutions and a host of Value Added Services.
+ Have you still not registered with ‘My TribalStore?
- Have you still not registered with ‘My TribalStore?
If you wish to join and enter the Tribal Online store, you need to register. On completion of registration you shall be provided your ‘My TribalStore’, a personal area within Tribal online store. Click here to Register Now…
+ What is ‘My TribalStore’?
- What is ‘My TribalStore’?
The ‘My TribalStore' option enables you to manage your personal data and quickly access the list of orders made, viewing them in detail at any time.
Thanks to ‘My TribalStore', you can also use a personal address book that contains a list of alternative destination addresses to which you may want to send the products. Using this feature, when you are prompted to insert a destination address, you can quickly and easily select one from the list. This further speeds up your purchasing process.
The purchasing procedure is straightforward and user-friendly as it constantly indicates what step of the purchase process you are currently at, and what the next step will be. Making purchases from Tribal online store does not require much of your precious time, nor does it entail much effort. You can be certain that the procedure will be handled using high security methods.
If you need any further assistance, please keep in mind that you can always contact Tribal online store Customer Service by e-mail: firstname.lastname@example.org or call TriCare, Toll Free Tribal Consumer Care number 1800 425 3838 for assistance.
+ How can I register at Tribal online store?
- How can I register at Tribal online store?
Registration is free and can be completed very quickly.
To become a registered user just click here and you will be taken to the registration page where you will be asked to enter your personal data and choose a password. We would like to remind you that the fields highlighted with an asterisk must be completed.
After inserting your data, a confirmation message will inform you that registration has been completed.
At this point you are a registered user and you can enter ‘My TribalStore' the store by clicking on ‘Login', entering your email address and password.
+ What advantages do registered users enjoy?
- What advantages do registered users enjoy?
Being a registered user brings many advantages, such as setting up your own account, simplifying the purchasing process, speeding up the order and creating a ‘Wish list'. You will also have a personal ‘My TribalStore' area at your disposal.
This will allow you to manage your personal data and modify it whenever you want. You can quickly assess the list of orders that you have made at Tribal online store, accessing the details whenever you desire.
Thanks to ‘My TribalStore', you can also use a personal address book that contains a list of alternative destination addresses to which you may want to send the products. Using this feature, when you are prompted to insert a destination address, you can quickly and easily select one from the list.
Another interesting aspect is that users are given the chance to take advantage of unique promotions and receive the periodic offers through email that will keep you constantly informed on what the Tribal Online Store has to offer.
PURCHASING, ORDERS AND SHOPPING CART
+ How can I purchase the products I am interested in?
- How can I purchase the products I am interested in?
Making purchases from Tribal Online Store is fast and intuitive. If you are a registered user you will be requested to log-in, otherwise you will be asked to register.
Click on the product you are interested in to access the feature list containing detailed information on the product. To move the item to the shopping cart, click on the “Order” button. You will be automatically redirected to the ‘Shopping Cart' page, where you can decide if you would like to conclude the purchase transaction or continue shopping for other products.
If you decide to continue shopping, you will see the ‘shopping cart” image with its contents displayed as you continue to browse the site, together with the total value of your purchases.
Once you have finished shopping, click on ‘Checkout' to proceed with your order. Remember that you can also modify the number of articles that you want to purchase, or remove items from the shopping cart. Product categories like Home UPS can be ordered only one at a time.
On completing this step, you will be asked to select a delivery address and billing address: both these fields must be completed. If you have not yet chosen a billing address, click on “add new address” and fill in the form; then click on “confirm and proceed”.
In the next phase, you will be requested to select a payment method from those available ( paypal or credit card or debit card.)
Tribal Online Store would like to remind you that payment is totally safe as the credit card data is protected from unauthorised access via Secure Socket Layer (SSL) encryption technology and cannot be accessed by third parties.
To conclude, once the necessary checks have been made regarding your transaction, the information on your order will be sent to Tribal Online Store and a thank you message will inform you that the purchase has been successfully completed.
+ Is there a limit to the number of purchases I can make?
- Is there a limit to the number of purchases I can make?
In general, there is no limit as regards the quantity or value. However, certain product categories suggest you to purchase one product at a time. Tribal Online Store reserves the right to limit purchases for some products that carry special offers during seasonal offer celebrations.
+ Why do I have to specify the location to which the package must be sent?
- Why do I have to specify the location to which the package must be sent?
Tribal Online Store asks you to specify the exact location (State, city or town) to which the order should be sent as this allows you to automatically view an exact breakdown of the delivery costs, the payment methods available and whether there are Octroi and VAT costs to take into account.
+ Is it possible to place an order from another country for delivery in India?
- Is it possible to place an order from another country for delivery in India?
Certainly. We accept orders from across the globe for product to be delivered within India. However, it is important to select the state, city/town to which you would like the order to be sent. You can do this by adding a new delivery address during the final purchase phase.
+ What happens if some of the products I purchased are not available in stock?
- What happens if some of the products I purchased are not available in stock?
In this case, first of all Tribal Online Store will ask you whether you would like to receive the articles in one delivery only or if you would prefer to receive the goods in stock immediately.
The products which are not in available, because they have been ordered or are out of stock, will be sent you later on at your own expense as per charges applicable and showcased online.
+ Does filling the shopping cart mean that I am obliged to make the purchase?
- Does filling the shopping cart mean that I am obliged to make the purchase?
Not at all. You can browse all you like and then decide not to conclude the purchase phase even though you have added the goods to the ‘shopping cart'.
+ When does the purchasing process end?
- When does the purchasing process end?
Having inserted the data necessary to effect the payment, you will be transferred to the payment confirmation page containing the order number and date.
A thank you message will appear in the centre of the page informing you that the purchasing procedure has been successfully completed.
Finally, you will receive an email containing the details of the order and the confirmation that this has been successfully received.
If, within 24 hours, you have not been contacted, please write to the following address: email@example.com .
+ How can I check the status of my order?
- How can I check the status of my order?
To check your order status email: firstname.lastname@example.org or call our TriCare Toll Free Consumer Care number 1800 425 3838. Please be reminded that the Customer Care staff are at your full disposal for any information you may require.
+ Which methods of payment are accepted at the World of Tribal online store?
- Which methods of payment are accepted at the World of Tribal online store?
World of Tribal accepts payments via credit cards, debit cards & paypal.
+ Which credit cards can I use?
- Which credit cards can I u
The credit cards currently accepted are Visa, MasterCard, American Express.
+ Is it safe to use my credit card at Tribal Online Store?
- Is it safe to use my credit card at Tribal Online Store?
Your data is totally safe. Your credit card information is protected against unauthorised access thanks to Secure Socket Layer (SSL) encryption. This information cannot be accessed by third parties.
+ When will my order be debited?
- When will my order be debited?
For credit card & debit card orders, debits are made when the order has been completed.
We would like to remind you that debits will only be made for the amount of the products actually sent.
You may select PayPal as a payment method on the page of the Shopping Cart section. By clicking on 'Proceed with the order' on the Confirmation page, you will be taken to the PayPal login page, where you can enter your account and conclude your payment.
If you do not have a PayPal account yet, you can create one on the PayPal login page, before concluding your order.